Toyota Sienna Service Manual: Customer problem analysis
HINT:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Running conditions, driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
Operation flow
HINT:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
HINT:
The diagnostic system in the SIENNA has various
functions.
The first function is the Diagnostic Trouble Code
(DTC) check. A DTC is a code stored in the ECU
memory whenever a malfunctio ...
Other materials:
No. 2 Speaker with box
COMPONENTS
ON-VEHICLE INSPECTION
1. INSPECT NO.2 SPEAKER WITH BOX
HINT:
Remove interior parts so that the No.2 speaker with box
can be seen.
Check the speaker installation.
OK:
The speaker is securely installed.
If the result is not as specified, reinstall the No.2
s ...
Initialization
1. ZERO POINT CALIBRATION
NOTICE:
Make sure that the front passenger seat is not
occupied before performing the operation.
HINT:
Perform the zero point calibration and sensitivity check if
any of the following conditions occur.
The occupant classification ECU is replaced.
A ...
Repair
1. INTRODUCTION
(a) This section introduces ways to determine whether
the run-flat tire is repairable or not. Repair must be
performed by following the appropriate procedures.
If a flat tire occurs, it is possible to drive a maximum
of 160 km (100 miles) at a speed below 90 km/h (55
mph) due ...