Toyota Sienna Service Manual: Customer problem analysis
HINT:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Running conditions, driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
Operation flow
HINT:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
HINT:
The diagnostic system in the SIENNA has various
functions.
The first function is the Diagnostic Trouble Code
(DTC) check. A DTC is a code stored in the ECU
memory whenever a malfunctio ...
Other materials:
Positioning a floor jack
When using a floor jack, follow the instructions in the manual
provided with the jack and perform the operation safely.
When raising your vehicle with a floor jack, position the jack correctly.
Improper placement may damage your vehicle or cause
injury.
Front
Rear
2WD ...
Installation
1. INSTALL RACK & PINION POWER STEERING GEAR ASSEMBLY
(a) Install the power steering gear assembly with the 2
bolts and nuts.
Torque: 70 N*m (714 kgf*cm, 52 ft.*lbf)
2. CONNECT PRESSURE FEED TUBE ASSEMBLY
(a) Connect the pressure feed tube assembly to the
power steering gear asse ...
Inspection
1. INSPECT REAR SPEED SENSOR
(a) Disconnect the skid control sensor connector.
(b) Measure the resistance between terminals 1 and 2
of the skid control sensor connector.
OK:
Resistance:
less than 2.2 kΩ
(c) Measure resistance between each of terminals 1
and 2 of the skid control s ...