Toyota Sienna Service Manual: The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted
INSPECTION PROCEDURE
1 CHECK CELLULAR PHONE
- Check if the voice on the other side can be heard using a cellular phone.
OK: Voice can be heard
2 CHECK NAVIGATION SYSTEM
- Check that navigation sound can be heard from the driver side speaker.
OK: Audio sound can be heard
3 CHECK SETTINGS
- Check if the volume level is set to low on the CALL screen.
OK: The level is not set low
4 CHECK SETTINGS
- Enter the "Handsfree Voice Quality Set" mode.
- Check if the Receive Voice Level is set to "0".
HINT: The Receive Voice Level can be set to 11 different levels, -5 to +5, with a 3 dB difference.
- Check if the Receive Voice Level is set to the minimum or maximum level.
HINT: When the Receive Voice Level is set to the minimum or maximum level, the sound may be distorted.
OK: The Receive Voice Level is set to "0".
PROCEED TO NEXT CIRCUIT INSPECTION SHOWN IN PROBLEM SYMPTOMS TABLE
Cannot Call in a Certain Place
INSPECTION PROCEDURE
1 CHECK SURROUNDING CONDITIONS
Check if the cellular phone can make calls in a certain
place.
OK:
It can make calls
2 CHECK RECEPTION
Enter the "Informati ...
The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or
Distorted
INSPECTION PROCEDURE
1 CHECK CELLULAR PHONE
Check if the other side can hear your voice properly.
OK:
Your voice can be heard correctly.
2 CHECK SETTINGS
Check if the mute switch is ...
Other materials:
Freeze frame data
1. DESCRIPTION
The ECM records vehicle and driving condition
information as freeze frame data the moment a DTC
is stored. When troubleshooting, freeze frame data
can be helpful in determining whether the vehicle
was running or stopped, whether the engine was
warmed up or not, whe ...
Dtc check / clear
Notice:All the stored dtcs and freeze frame data are
erased if:
1) the ecm is changed from normal mode to check mode
or vice versa; or 2) the ignition switch is turned from on
to acc or off while in check mode.
Before changing modes, always check and make a note
of any dt ...
How to proceed with
troubleshooting
HINT:
Troubleshoot in accordance with the procedures on the
following pages
1 VEHICLE BROUGHT TO WORKSHOP
2 CUSTOMER PROBLEM ANALYSIS CHECK AND SYMPTOM CHECK
3 INSPECT COMMUNICATION FUNCTION OF LARGE-SCALE MULTIPLEX
COMMUNICATION SYSTEM (BEAN)
Use the intelligent tester to check for normal ...