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Toyota Sienna Service Manual: The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

Toyota Sienna Service Manual / Navigation / Navigation system / Diagnostic trouble code chart / The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

INSPECTION PROCEDURE

1 CHECK CELLULAR PHONE

  1. Check if the voice on the other side can be heard using a cellular phone.

OK: Voice can be heard

2 CHECK NAVIGATION SYSTEM

  1. Check that navigation sound can be heard from the driver side speaker.

OK: Audio sound can be heard

3 CHECK SETTINGS

  1. Check if the volume level is set to low on the CALL screen.

OK: The level is not set low

CHECK SETTINGS

4 CHECK SETTINGS

 CHECK SETTINGS

  1. Enter the "Handsfree Voice Quality Set" mode.
  2.  Check if the Receive Voice Level is set to "0".

    HINT: The Receive Voice Level can be set to 11 different levels, -5 to +5, with a 3 dB difference.

  3.  Check if the Receive Voice Level is set to the minimum or maximum level.

HINT: When the Receive Voice Level is set to the minimum or maximum level, the sound may be distorted.

OK: The Receive Voice Level is set to "0".

PROCEED TO NEXT CIRCUIT INSPECTION SHOWN IN PROBLEM SYMPTOMS TABLE

Cannot Call in a Certain Place
INSPECTION PROCEDURE 1 CHECK SURROUNDING CONDITIONS Check if the cellular phone can make calls in a certain place. OK: It can make calls 2 CHECK RECEPTION Enter the "Informati ...

The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted
INSPECTION PROCEDURE 1 CHECK CELLULAR PHONE Check if the other side can hear your voice properly. OK: Your voice can be heard correctly. 2 CHECK SETTINGS Check if the mute switch is ...

Other materials:

Power slide door control motor and clutch
INSPECTION 1. INSPECT SLIDE DOOR CONTROL MOTOR AND CLUTCH ASSEMBLY LH Remove the motor and clutch. Connect the battery positive (+) lead to terminal 3 and the battery negative (-) lead to terminal 2. Apply battery voltage to the terminals and check the motor operation. OK If ...

Poor Sound Quality in All Modes (Low Volume)
INSPECTION PROCEDURE 1 CHECK AUDIO SETTINGS Set "BASS", "MID", and "TREB" to the initial values and check that sound is normal. OK: Malfunction disappears. 2 COMPARE WITH ANOTHER VEHICLE OF SAME MODEL Compare with another vehicle of the same model. ...

Removal
1. REMOVE FRONT SEAT INNER BELT ASSEMBLY HINT:  Refer to the instructions for disassembly of the front seat assembly (for flat type).  Refer to the instructions for disassembly of the front seat assembly (for manual seat). Refer to the instructions for disassembly of the fro ...

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