ON-VEHICLE INSPECTION
1. INSPECT REAR HEATER RELAY

(a) Remove the rear heater relay.
(b) Measure the resistance according to the value(s) in the table below.
Standard resistance 
If the resistance is not as specified, replace the rear heater relay.
Heater relay
Air conditioning control assemblyArmrests
Pull the armrest down for use.
Front seat
Second seat (if equipped)
Adjusting the front seat armrests (if equipped)
Push the armrest down while pressing the
button.
NOTICE
To prevent damage to the armrest, do not apply too much load on the
armrest.
...
The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or
Distorted
INSPECTION PROCEDURE
1 CHECK CELLULAR PHONE
Check if the other side can hear your voice properly.
OK:
Your voice can be heard correctly.
2 CHECK SETTINGS
Check if the mute switch is set to ON.
OK:
Mute switch is not set to ON.
3 CHECK SETTINGS
Enter the "Handsfree ...
Torque converter clutch and drive plate
Inspection
1. Inspect torque converter clutch assembly
(a) Inspect the one-way clutch.
(1) Set SST into the inner race of the one-way
clutch.
SST 09350-32014 (09351-32010)
(2) Install SST so that it fits in the notch of the
converter hub and outer race of the one-way
clutch.
SST 0 ...