After you have signed the Telematics Subscription Service Agreement and are enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Contact your Toyota dealer, or push the “SOS” button in your vehicle for further subscription details.
Safety Connect Services Information
Contact with the Safety Connect response center is dependent upon the telematics device being in operative condition, cellular connection availability, and GPS satellite signal reception, which can limit the ability to reach the response center or receive emergency service support. Enrollment and Telematics Subscription Service Agreement are required. A variety of subscription terms is available; charges vary by subscription term selected.
Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.
When contacting the response center
You may be unable to contact the response center if the network is busy.
How to proceed with
troubleshooting
HINT:
Troubleshoot in accordance with the procedures on the
following pages.
1 VEHICLE BROUGHT TO WORKSHOP
2 CUSTOMER PROBLEM ANALYSIS CHECK AND SYMPTOM CHECK
3 INSPECT COMMUNICATION FUNCTION OF LARGE-SCALE MULTIPLEX
COMMUNICATION SYSTEM (BEAN)
Use the intelligent tester to check for norma ...
Perform zero point calibration of yaw rate and deceleration sensor (when
using sst check wire)
NOTICE:
While obtaining the zero point, do not vibrate the
vehicle by tilting, moving or shaking it and keep it
in a stationary condition. (Do not turn the ignition
switch to the ON position.)
Be sure to do this on a level surface (with an
inclination of less than 1 %).
(a) Proc ...
On-vehicle inspection
1. INSPECT SIDE AIRBAG SENSOR (VEHICLE NOT
INVOLVED IN COLLISION)
Perform a diagnostic system check.
2. INSPECT SIDE AIRBAG SENSOR (VEHICLE
INVOLVED IN COLLISION AND AIRBAG HAS NOT
DEPLOYED)
Perform a diagnostic system check.
When the center pillar of the vehicle or its a ...