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Toyota Sienna Service Manual: The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

Toyota Sienna Service Manual / Navigation / Navigation system / Diagnostic trouble code chart / The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

INSPECTION PROCEDURE

1 CHECK CELLULAR PHONE

  1. Check if the voice on the other side can be heard using a cellular phone.

OK: Voice can be heard

2 CHECK NAVIGATION SYSTEM

  1. Check that navigation sound can be heard from the driver side speaker.

OK: Audio sound can be heard

3 CHECK SETTINGS

  1. Check if the volume level is set to low on the CALL screen.

OK: The level is not set low

CHECK SETTINGS

4 CHECK SETTINGS

 CHECK SETTINGS

  1. Enter the "Handsfree Voice Quality Set" mode.
  2.  Check if the Receive Voice Level is set to "0".

    HINT: The Receive Voice Level can be set to 11 different levels, -5 to +5, with a 3 dB difference.

  3.  Check if the Receive Voice Level is set to the minimum or maximum level.

HINT: When the Receive Voice Level is set to the minimum or maximum level, the sound may be distorted.

OK: The Receive Voice Level is set to "0".

PROCEED TO NEXT CIRCUIT INSPECTION SHOWN IN PROBLEM SYMPTOMS TABLE

Cannot Call in a Certain Place
INSPECTION PROCEDURE 1 CHECK SURROUNDING CONDITIONS Check if the cellular phone can make calls in a certain place. OK: It can make calls 2 CHECK RECEPTION Enter the "Informati ...

The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted
INSPECTION PROCEDURE 1 CHECK CELLULAR PHONE Check if the other side can hear your voice properly. OK: Your voice can be heard correctly. 2 CHECK SETTINGS Check if the mute switch is ...

Other materials:

Disassembly
1. INSPECT PACK CLEARANCE OF REVERSE CLUTCH HINT: (See page AX-249) 2. INSPECT PACK CLEARANCE OF DIRECT CLUTCH AND OVERDRIVE CLUTCH HINT: (See page AX-249) 3. REMOVE DIRECT MULTIPLE DISC CLUTCH DISC (a) Using a screwdriver, remove the snap ring from the intermediate shaft. (b) Remo ...

Repair
1. INSTALL HEADLIGHT PROTECTOR RETAINER UPPER HINT:  If the installation area of the headlight assembly is damaged, use the supply bracket for low-cost repair. Ensure that the headlight assembly is not damaged.  Cut off the part shaded in the illustration and sand smoo ...

Voice Guidance does not Function
INSPECTION PROCEDURE 1 CHECK NAVIGATION SYSTEM SETTING Enter the "Menu" screen by pressing the "MENU" switch.  Select "Volume". Check that "OFF" is not selected. OK: "OFF" is not selected 2 CHECK NAVIGATION SETTING ...

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