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Toyota Sienna Service Manual: The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

Toyota Sienna Service Manual / Navigation / Navigation system / Diagnostic trouble code chart / The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

INSPECTION PROCEDURE

1 CHECK CELLULAR PHONE

  1. Check if the voice on the other side can be heard using a cellular phone.

OK: Voice can be heard

2 CHECK NAVIGATION SYSTEM

  1. Check that navigation sound can be heard from the driver side speaker.

OK: Audio sound can be heard

3 CHECK SETTINGS

  1. Check if the volume level is set to low on the CALL screen.

OK: The level is not set low

CHECK SETTINGS

4 CHECK SETTINGS

 CHECK SETTINGS

  1. Enter the "Handsfree Voice Quality Set" mode.
  2.  Check if the Receive Voice Level is set to "0".

    HINT: The Receive Voice Level can be set to 11 different levels, -5 to +5, with a 3 dB difference.

  3.  Check if the Receive Voice Level is set to the minimum or maximum level.

HINT: When the Receive Voice Level is set to the minimum or maximum level, the sound may be distorted.

OK: The Receive Voice Level is set to "0".

PROCEED TO NEXT CIRCUIT INSPECTION SHOWN IN PROBLEM SYMPTOMS TABLE

Cannot Call in a Certain Place
INSPECTION PROCEDURE 1 CHECK SURROUNDING CONDITIONS Check if the cellular phone can make calls in a certain place. OK: It can make calls 2 CHECK RECEPTION Enter the "Informati ...

The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted
INSPECTION PROCEDURE 1 CHECK CELLULAR PHONE Check if the other side can hear your voice properly. OK: Your voice can be heard correctly. 2 CHECK SETTINGS Check if the mute switch is ...

Other materials:

Adjustment
1. INSPECT SHIFT LEVER POSITION (a) When shifting from P to R position only with ignition switch ON and brake pedal, make sure that the shifting lever moves smoothly and can be moderately operated. (b) When starting engine, make sure that the vehicle moves forward when shifting from N to D p ...

Diagnosis system
1. CHECK DLC3  The ECU uses the ISO 15765-4 for communication protocol. The terminal arrangement of the DLC3 complies with SAE J1962 and matches the ISO 15765-4 format. NOTICE: *: Before measuring the resistance, leave the vehicle as is for at least 1 minute and do not opera ...

Child restraint systems with a top tether strap (third seat)
Center seat Secure the child restraint system using the seat belt or LATCH anchors. Adjust the head restraint to the uppermost position. Latch the hook onto the anchor bracket and tighten the top tether strap. Make sure the top tether strap is securely latched. ...

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