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Toyota Sienna Service Manual: The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

Toyota Sienna Service Manual / Navigation / Navigation system / Diagnostic trouble code chart / The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

INSPECTION PROCEDURE

1 CHECK CELLULAR PHONE

  1. Check if the voice on the other side can be heard using a cellular phone.

OK: Voice can be heard

2 CHECK NAVIGATION SYSTEM

  1. Check that navigation sound can be heard from the driver side speaker.

OK: Audio sound can be heard

3 CHECK SETTINGS

  1. Check if the volume level is set to low on the CALL screen.

OK: The level is not set low

CHECK SETTINGS

4 CHECK SETTINGS

 CHECK SETTINGS

  1. Enter the "Handsfree Voice Quality Set" mode.
  2.  Check if the Receive Voice Level is set to "0".

    HINT: The Receive Voice Level can be set to 11 different levels, -5 to +5, with a 3 dB difference.

  3.  Check if the Receive Voice Level is set to the minimum or maximum level.

HINT: When the Receive Voice Level is set to the minimum or maximum level, the sound may be distorted.

OK: The Receive Voice Level is set to "0".

PROCEED TO NEXT CIRCUIT INSPECTION SHOWN IN PROBLEM SYMPTOMS TABLE

Cannot Call in a Certain Place
INSPECTION PROCEDURE 1 CHECK SURROUNDING CONDITIONS Check if the cellular phone can make calls in a certain place. OK: It can make calls 2 CHECK RECEPTION Enter the "Informati ...

The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted
INSPECTION PROCEDURE 1 CHECK CELLULAR PHONE Check if the other side can hear your voice properly. OK: Your voice can be heard correctly. 2 CHECK SETTINGS Check if the mute switch is ...

Other materials:

Installation
1. INSTALL OUTSIDE MOULDING Using a heat light, heat the mounting surface of the vehicle body between 40 to 60 C (104 to 140 F). NOTICE: Do not heat the body excessively. Remove the tape from the vehicle body. Wipe off the stains with cleaner. Clean the outside moulding (if reusing t ...

Initialization
1. RESET When the back door lock is replaced: The power back door ECU cannot receive a switch signal from the lock. This may cause the power back door system to enter fail-safe mode and DTC B2215 to set, and also make the system disabled. When the lock is replaced, be sure to perform t ...

Open in One Side of CAN Branch Line
DESCRIPTION If 2 or more ECUs and/or sensors do not appear on the intelligent tester "Communication Bus Check" screen, one side of the CAN branch wire may be open. (One side of the CAN-H [branch wire] / CAN-L [branch wire] of the ECU and/or sensor is open.) Symptom ...

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