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Toyota Sienna Service Manual: The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

Toyota Sienna Service Manual / Navigation / Navigation system / Diagnostic trouble code chart / The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted

INSPECTION PROCEDURE

1 CHECK CELLULAR PHONE

  1. Check if the voice on the other side can be heard using a cellular phone.

OK: Voice can be heard

2 CHECK NAVIGATION SYSTEM

  1. Check that navigation sound can be heard from the driver side speaker.

OK: Audio sound can be heard

3 CHECK SETTINGS

  1. Check if the volume level is set to low on the CALL screen.

OK: The level is not set low

CHECK SETTINGS

4 CHECK SETTINGS

 CHECK SETTINGS

  1. Enter the "Handsfree Voice Quality Set" mode.
  2.  Check if the Receive Voice Level is set to "0".

    HINT: The Receive Voice Level can be set to 11 different levels, -5 to +5, with a 3 dB difference.

  3.  Check if the Receive Voice Level is set to the minimum or maximum level.

HINT: When the Receive Voice Level is set to the minimum or maximum level, the sound may be distorted.

OK: The Receive Voice Level is set to "0".

PROCEED TO NEXT CIRCUIT INSPECTION SHOWN IN PROBLEM SYMPTOMS TABLE

Cannot Call in a Certain Place
INSPECTION PROCEDURE 1 CHECK SURROUNDING CONDITIONS Check if the cellular phone can make calls in a certain place. OK: It can make calls 2 CHECK RECEPTION Enter the "Informati ...

The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted
INSPECTION PROCEDURE 1 CHECK CELLULAR PHONE Check if the other side can hear your voice properly. OK: Your voice can be heard correctly. 2 CHECK SETTINGS Check if the mute switch is ...

Other materials:

Current Position Display does not Appear
INSPECTION PROCEDURE 1 CHECK RADIO AND NAVIGATION ASSEMBLY Check if a map disc is inserted into the map disc slot. OK: A map disc is inserted 2 CHECK MAP DISC Check that the map disc is not deformed or cracked. OK: No deformations or cracks appear on the map disc. PROCEED ...

Problem symptoms table
HINT: Use the table below to help determine the cause of the problem symptom. The potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Re ...

Precaution
1. GENERAL PRECAUTION  When using the battery during inspection, do not bring the positive and negative tester probes too close to each other as a short circuit may occur. PARTS LOCATION SYSTEM DIAGRAM 1. SIGNAL COMMUNICATION TABLE Driver Side Power Seat (w ...

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