Toyota Sienna Service Manual: The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted
INSPECTION PROCEDURE
1 CHECK CELLULAR PHONE
- Check if the voice on the other side can be heard using a cellular phone.
OK: Voice can be heard
2 CHECK NAVIGATION SYSTEM
- Check that navigation sound can be heard from the driver side speaker.
OK: Audio sound can be heard
3 CHECK SETTINGS
- Check if the volume level is set to low on the CALL screen.
OK: The level is not set low
4 CHECK SETTINGS
- Enter the "Handsfree Voice Quality Set" mode.
- Check if the Receive Voice Level is set to "0".
HINT: The Receive Voice Level can be set to 11 different levels, -5 to +5, with a 3 dB difference.
- Check if the Receive Voice Level is set to the minimum or maximum level.
HINT: When the Receive Voice Level is set to the minimum or maximum level, the sound may be distorted.
OK: The Receive Voice Level is set to "0".
PROCEED TO NEXT CIRCUIT INSPECTION SHOWN IN PROBLEM SYMPTOMS TABLE
Cannot Call in a Certain Place
INSPECTION PROCEDURE
1 CHECK SURROUNDING CONDITIONS
Check if the cellular phone can make calls in a certain
place.
OK:
It can make calls
2 CHECK RECEPTION
Enter the "Informati ...
The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or
Distorted
INSPECTION PROCEDURE
1 CHECK CELLULAR PHONE
Check if the other side can hear your voice properly.
OK:
Your voice can be heard correctly.
2 CHECK SETTINGS
Check if the mute switch is ...
Other materials:
Fail-safe chart
1. AUTO CANCEL FUNCTION (FAIL-SAFE FUNCTION):
HINT:
If a system malfunction occurs, the applicable DTCs will
appear on the multi-information display. In some cases,
a DTC will be set due to weather or vehicle operating
conditions, this does not indicate a system malfunction.
E3 (i ...
Problem symptoms table
HINT:
Use the table below to help determine the cause of the
problem symptom. The likely causes of the problem are
indicated in descending order. Check each suspected area
in order. Repair or replace faulty parts or perform
adjustments as necessary.
Inspect the fuse and rel ...
How to proceed with
troubleshooting
HINT:
Troubleshoot in accordance with the procedures on the
following pages.
1 VEHICLE BROUGHT TO WORKSHOP
2 DTC CHECK
Check for DTCs and make a note of the code that is
output (See page MP-14).
Delete the DTC.
Check if the DTC is output once again when the problem
symptom is simulat ...
