Toyota Sienna Service Manual: Customer problem analysis
HINT:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Running conditions, driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
Operation flow
HINT:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
HINT:
The diagnostic system in the SIENNA has various
functions.
The first function is the Diagnostic Trouble Code
(DTC) check. A DTC is a code stored in the ECU
memory whenever a malfunctio ...
Other materials:
Terminals of ecu
1. A/C AMPLIFIER
(a) Waveform 1:
(b) Waveform 2:
(c) Waveform 3: ...
Inspection
1. INSPECT UNDERDRIVE PLANETARY GEAR PRELOAD
(a) Using SST, fix the underdrive planetary gear
assembly.
SST 09387-00050
(b) Using SST and a torque wrench, measure the
turning torque of the underdrive planetary gear
assembly while rotating the torque wrench at 60
rpm.
SST 09387-00050
...
EVAP System
RELATED DTCS
If any EVAP system DTCs are set, the malfunctioning area can be determined
using the table below.
NOTICE:
If the 0.02 inch reference pressure difference between the first and
second checks is greater than
the specification, the DTCs corresponding to the refe ...
