Toyota Sienna Service Manual: Customer problem analysis
HINT:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Running conditions, driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
Operation flow
HINT:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
HINT:
The diagnostic system in the SIENNA has various
functions.
The first function is the Diagnostic Trouble Code
(DTC) check. A DTC is a code stored in the ECU
memory whenever a malfunctio ...
Other materials:
The Rear Cross Traffic Alert function detection areas
The areas that vehicles can be detected in are outlined below.
To give the driver a more consistent time to react, the buzzer can alert
for faster vehicles from farther away.
Example:
The Rear Cross Traffic Alert function is operational when
The BSM main switch is set to on.
The ...
Precaution
1. Check that the battery cables are connected to the
correct terminals.
2. Disconnect the battery cables when the battery is
given a quick charge.
3. Do not perform tests with a high voltage insulation
resistance tester.
4. Never disconnect the battery cables while the engine
is runnin ...
Input instructions
(a) The general VIN input instructions using the
intelligent tester are shown below:
(b) The arrow buttons (UP, DOWN, RIGHT and LEFT)
and numerical buttons (0 to 9) are used to input the
VIN.
(c) Cursor Operation
To move the cursor around the tester screen, press
the RIGHT and LEFT buttons. ...
