Toyota Sienna Service Manual: Customer problem analysis
HINT:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency |
| Where | Road conditions |
| Under what conditions? | Running conditions, driving conditions, weather conditions |
| How did it happen? | Problem symptoms |
Operation flow
HINT:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
HINT:
The diagnostic system in the SIENNA has various
functions.
The first function is the Diagnostic Trouble Code
(DTC) check. A DTC is a code stored in the ECU
memory whenever a malfunctio ...
Other materials:
Removal
HINT:
Use the same procedures for the RH side and LH side.
The procedures listed below are for the LH side.
1. PRECAUTION
CAUTION: Be sure to read "PRECAUTION" thoroughly before
servicing.
2. DISCONNECT CABLE FROM NEGATIVE BATTERY
TERMINAL
CAUTION:
Wait for 90 s ...
Correct use of the seat belts
Make sure that all occupants are wearing their seat belts before driving
the vehicle. Use a child restraint system appropriate for the child until the child
becomes large enough to properly wear the vehicle’s seat belt.
Adjusting the mirrors
Make sure that you can see backward clearly by adjus ...
Removal
1. REMOVE NO. 1 REAR SEAT OUTER BELT
ASSEMBLY (for 8-Passenger)
HINT:
Refer to the instructions for disassembly of the rear No .1
seat assembly (for center seat).
Remove the rear seatback board.
Remove the rear seat shoulder belt cover.
Remove the 2 bolts, 2 nuts and No. 1 re ...
