Toyota Sienna Service Manual: Radio Broadcast cannot be Received or Poor Reception
INSPECTION PROCEDURE
1 CHECK RADIO RECEIVER
- Check the radio's automatic station search function.
- Check the radio's automatic station search function
by activating it.
OK:
The radio's automatic station search function
works properly.
2 CONFIRM MODEL
Result

3 INSPECT RADIO RECEIVER ASSEMBLY

- Disconnect the radio receiver connector R7.
- Measure the voltage according to the value(s) in the
table below.
Standard voltage

4 CHECK OPTIONAL COMPONENTS
- Check optional components (sun-shade film, telephone
antenna, etc.).
- Check if any optional components, such as
sunshade film or telephone antenna that may
decrease reception capacity, are installed.
OK:
Optional components are installed.
NOTICE:
Do not remove any optional components
installed by the customer without his or her
consent.
5 CHECK RADIO RECEIVER

- Preparation for check
- Remove the antenna plug from the radio receiver.
- Check for noise
- Turn the ignition switch to the ACC position with the
radio receiver connector connected.
- Turn the radio on and put into AM mode.
- Place a screwdriver, thin wire, or other metal object
on the radio receiver's antenna jack and check that
noise can be heard from the speaker.
OK:
Noise occurs
6 CHECK GLASS ANTENNA

- Check for continuity of the antenna.
HINT:
Check for continuity at the center of each antenna wire
as shown in the illustration.
NOTICE:
When cleaning the glass, wipe it in the direction of
the wire with a soft dry cloth. Take care not to
damage the wire. Do not use detergents or glass
cleaners with abrasive ingredients. When measuring
voltage, wrap a piece of tin foil around the tip of the
negative probe and press the foil against the wire
with your finger, as shown in the illustration.
OK:
There is continuity in the antenna.
7 CHECK ANTENNA CORD
- Remove the antenna plug of the radio receiver and
antenna.
- Measure the resistance between the antenna and radio
receiver to check for an open circuit in the antenna cord.
Standard resistance:
Below 1 Ω
- Measure the resistance between the antenna cord and
body ground to check for a short circuit in the antenna
cord.
Standard resistance:
10 kΩ or higher
8 REPLACE AMPLIFIER ANTENNA ASSEMBLY
- Replace the amplifier antenna and check if radio
broadcasts can be received normally.
OK:
Radio broadcasts can be received.
REPLACE RADIO RECEIVER
9 CHECK OPTIONAL COMPONENTS
- Check optional components (sun-shade film, telephone
antenna, etc.).
- Check if any optional components, such as sunshade
film or telephone antenna that may decrease
reception capacity, are installed.
OK:
Optional components are installed.
NOTICE:
Do not remove any optional components
installed by the customer without his or her
consent.
10 CHECK RADIO RECEIVER

- Preparation for check
- Remove the antenna plug from the radio receiver.
- Check for noise
- Turn the ignition switch on (ACC) with the radio
receiver connector connected.
- Turn the radio on and put into AM mode.
- Place a screwdriver, thin wire, or other metal object
on the radio receiver's antenna jack and check that
noise can be heard from the speaker.
OK:
Noise occurs.
11 CHECK RADIO ANTENNA CO
- Remove the antenna plug of the radio receiver and
antenna.
- Measure the resistance between the antenna and radio
receiver to check for an open circuit in the radio antenna
cord.
Standard resistance:
Below 1 Ω
- Measure the resistance between the radio antenna cord
and body ground to check for a short circuit in the
antenna cord.
Standard resistance:
10 kΩ or higher
12 REPLACE ANTENNA POLE
- Replace antenna pole and check that it operated
normally.
OK:
The antenna pole operates normally.
REPLACE RADIO RECEIVER
INSPECTION PROCEDURE
1 CHECK CD
Check the CD.
OK:
The CD is clean.
HINT:
If dirt is on the CD surface, wipe it clean with a soft cloth
from the inside to the outside in a radial direct ...
INSPECTION PROCEDURE
1 CHECK AUDIO SETTINGS
Set "BASS", "MID", and "TREB" to the initial values and
check that sound is normal.
OK:
Malfunction disappears.
2 ...
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1 VEHICLE BROUGHT TO WORKSHOP
2 CUSTOMER PROBLEM ANALYSIS
Interview the customer to confirm the trouble
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INSPECTION
1. INSPECT LUMBAR SUPPORT ADJUSTER ASSEMBLY
Check operation of the lumbar support adjuster
motor.
Check if the lumbar support adjuster moves
smoothly when the battery is connected to the
lumbar support adjuster motor connector
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OK
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Parts location
SYSTEM DIAGRAM
...