Toyota Sienna Service Manual: CD cannot be Inserted / Played or CD is Ejected Right After Insertion

INSPECTION PROCEDURE

1 CHECK IF A PROPER CD IS INSERTED

1. Make sure that the CD is an audio CD or a CD with an MP3 or WMA file, and that it is not deformed, flawed, stained, burred, or otherwise defective.

OK: Normal CD.

HINT:

•  Translucent or uniquely-shaped CDs cannot be played.
•  CDs with adhesive paper labels should not be played.
•  Commercial audio CDs can be played.
•  CD-DA files on CD-ROMs, CD-Rs, and CD-RWs can be played.
•  MP3 and WMA files on CD-ROMs, CD-Rs, and CDRWs can be played.
•  For details on playable CDs, refer to the Owner's Manual.

2 CHECK THAT CD IS INSERTED PROPERLY

1. Check whether or not the CD is inserted upside down.

OK: CD is properly inserted.

3 CHECK CD

1. Clean the disc by wiping it with a soft cloth from the inside to the outside in a radial direction.

OK: Malfunction disappears.

NOTICE: Do not use a conventional record cleaner or antistatic preservative.

END

4 REPLACE CD WITH ANOTHER AND RECHECK

1. Replace the CD with a normal one and check that the malfunction disappears.

OK: Malfunction disappears.

END